Frequently Asked Questions SPS Golf Management Solutions
  1. Why the Internet?
  2. Why choose a Web-based system?
  3. What are the minimum system requirements?



Why the Internet?

Providing software as a service enables customers to lease, rather than buy, software that is delivered via the Internet instead of installed on a computer. SPS Golf Management Solutions' provides this innovative technology to golf course managers and operations as an Application Service Provider (ASP), enabling you to spend more time managing your golf course rather than managing technology.

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Why choose a Web-based system?

  • Accessibility to Your System - Increase management efficiency of your course(s) by having the ability to access and update data, view reports, control inventory and manage your business in real time...from anywhere in the world at anytime of the day.


  • Feature-Rich Solutions - A Web-based solution offers instant communication to the golf community and provides the means for powerful features such as eCommerce, promotions, online golf packaging, Customer Relationship Management (CRM), and loyalty programs to help market your rounds.


  • Reduced Hardware Expense - Courses that use SPS Golf Management Solutions do not need to purchase and maintain expensive servers and back-up systems. Cost is also reduced by decreasing in-house network requirements and system administration...we do all of that for you!


  • Data Integrity - Our system keeps multiple (up to the second) back-up copies of vital course specific data. Course owners gain peace of mind knowing that their data is always backed up and disaster recovery time is greatly reduced.


  • Security - Your golf course data is protected using Secure Sockets Layer (SSL) and security technology provided by VeriSign. This technology uses digital certificates and strong encryption to gain access to our web servers and also protects your data during transmission.


  • Stability - Our system is designed to run locally when Internet access is interrupted and synchronize when the connection is restored. No more worries about "what if the Internet goes down".


  • Instant Upgrades - New versions and feature upgrades are available to you immediately and are automatically installed via the Internet. No more diskettes and CDs to install.

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What are the minimum system requirements?

Computer Requirements:

  • Windows XP Pro or Windows 2000 Pro operating system
  • 500 MHz processor or higher
  • Random Access Memory (RAM): 512 or higher; 1GB RAM is recommended to enhance system performance
  • 4GB hard drive
  • 10/100 MB network card and/or 56K V.90 modem (depending on the type of Internet connection used)
  • 17” monitor (15” viewable) or larger, and video card capable of supporting 1024x768 resolution

Internet Requirements:

  • Internet connection of 56K or higher, per workstation
  • If a network configuration is being used at the course it will be necessary to have sufficient bandwidth (56K per workstation) to handle however many workstations will be operating concurrently in the network.
  • The use of high-speed Internet connections such as DSL, ISDN, cable and satellite is recommended to enhance system performance.

POS Equipment Requirements:

The following POS equipment is compatible with SPS Golf Management Solutions (No POS equipment is necessary for the SPS Golf Management Solutions Lite Reservation system):

  • Cash drawer, APG series 100, with a **Star printer interface cable**
  • Receipt printer, Star SP200, 300 or 600 Series
  • Receipt paper, 3” 2-ply cash register paper
  • Laser bar code scanner, Welch Allyn IT3800
  • Laser scanner cable, Welch Allyn combo cable 42204868-09B
  • Credit card wedge reader, ID Innovation MSRW-KBW-TRK12 or Welch Allyn 6920-3
  • Label printer, Blaster Advantage BD242003-012
  • Labels for the Blaster Advantage 03-02-1519

Internet Browser Requirements

  • Internet Explorer (I.E.) 6.0 must be used to access SPS Golf Management Solutions

Recommendation:

  • Surge protection and backup power - It is strongly recommended that workstations using SPS Golf Management Solutions have adequate surge protection for the CPU, monitor, and Internet connection, as well as, some form of backup power supply such as a UPS (uninterrupted power supply).
  • Customer should also consider the need for back-up computers and POS equipment if your business should require it.
  • If your primary Internet connection is satellite, cable, DSL or ISDN it may be useful to have a phone line available as a backup Internet connection.

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11318 Shannon Ct. | La Plata, MD 20646
1-866-446-7437 | Fax: (301)934-4098
sales@SPSgolf.com | www.SPSgolf.com

Copyright © 2010. Software Performance Systems, Inc. ALL RIGHTS RESERVED.